Faulty Fuel Damaged Your Vehicle?

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Update: Frequently Asked Questions

BBC Report:Baliffs move in a Tesco fail to pay out on 3 year old faulty fuel claim

Update: 1st March 2007 16:33

Press Release: 1000'S Of Faulty Fuel Claims.pdf

Great News!

Following our increasing pressure through the media, fuel providers have made a public apology in most of the National newspapers today. This is excellent news and goes some way to address their apparent denial of any problem last week. At www.faultyfuel.com we are committed to ensuring that fuel providers undertake their promise to pay out for repairs. In addition we are also looking at what other costs may be recoverable at this stage. We will be contacting everyone who has registered with us shortly to advise next steps in the process.

Updated: 6th March 2007 10:50am

Faulty Fuel Damaged Your Vehicle?

Thousands of motorists throughout the south of the UK are experiencing severe problems with their vehicles since filling up with petrol from what appears to be supermarket petrol stations.

Some motorists believe they may have been sold petrol containing ethanol, they say their vehicles have juddered, misfired and suffered a loss of power.

Some car dealerships say they are trying to repair damaged cars, many of which are now off the road, but the parts they need are now in short supply.

Michelle Shambrook from advice service Consumer Direct has said that motorists affected would be able to claim for the damage caused.

She added that motorists who think they have been affected must have proof of purchase to be able to make a claim and should keep receipts.

They should take their vehicles to an independent garage to have the contamination confirmed.

If you have experienced problems after filling up with fuel please use the form below to contact us:

Which petrol station did you fill up at?

In which county was this petrol station located?

When did you fill up?
Day Month

What is the Make, Model and Year of your vehicle?

How would you describe the problem with your vehicle?

Has the vehicle been repaired?

Approximate cost of repair

Your name

A contact telephone number for yourself

EMail address

Data Protection

MARISHAL THOMPSON RESEARCH LIMITED and its group companies will use your personal information for administration, statistical analysis and to keep you up to date with developments and news relating to our website www.faultyfuel.com and your claim. We may also need to disclose your information to our solicitors, third party solicitors, our service providers and agents for these purposes.

We will not share your information with any party that is not associated with the faulty fuel claim process without your permission.

Marishal Thompson Research Ltd
Co Number 6138886